The Hyd Library

Privacy Policy

Last Updated: January 2026

The Hyderabad Library ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

Personal Information:

Name and contact details (email, phone number)

Address (for delivery services)

Payment information (processed securely through Razorpay)

Borrowing history and preferences

Automatically Collected Information:

Browser type and device information

IP address and location data

Website usage patterns and analytics

2. How We Use Your Information

We use your information to:

Process membership registrations and payments

Manage book borrowing and returns

Send notifications about due dates, holds, and reservations

Communicate important updates and announcements

Improve our services and user experience

Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information. We may share information with:

**Payment Processors:** Razorpay for secure payment processing

**Service Providers:** Third parties who assist in our operations

**Legal Requirements:** When required by law or to protect our rights

4. Data Security

We implement appropriate security measures including:

Encrypted data transmission (SSL/TLS)

Secure password storage

Regular security assessments

Access controls and authentication

5. Your Rights

You have the right to:

Access your personal information

Correct inaccurate data

Request deletion of your data (subject to legal requirements)

Opt-out of marketing communications

Export your borrowing history

6. Cookies

We use cookies to:

Maintain your session and login status

Remember your preferences

Analyze website traffic and usage

You can control cookies through your browser settings.

7. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

8. Data Retention

We retain your information for:

Active accounts: Duration of membership plus 2 years

Borrowing records: 5 years for internal records

Payment records: As required by tax and financial regulations

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notification.

11. Contact Us

For privacy-related inquiries:

**Email:** thehyderabadlibrary@gmail.com

**Phone:** 7901662333

**Address:** The Hyderabad Library, 2nd Floor, KSR Eye Care Building, Banjara Hills, Hyderabad

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