your dataPrivacy Policy
Last Updated: January 2026
The Hyderabad Library ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
Personal Information:
—Name and contact details (email, phone number)
—Address (for delivery services)
—Payment information (processed securely through Razorpay)
—Borrowing history and preferences
Automatically Collected Information:
—Browser type and device information
—IP address and location data
—Website usage patterns and analytics
2. How We Use Your Information
We use your information to:
—Process membership registrations and payments
—Manage book borrowing and returns
—Send notifications about due dates, holds, and reservations
—Communicate important updates and announcements
—Improve our services and user experience
—Comply with legal obligations
3. Information Sharing
We do not sell or rent your personal information. We may share information with:
—Payment Processors: Razorpay for secure payment processing
—Service Providers: Third parties who assist in our operations
—Legal Requirements: When required by law or to protect our rights
4. Data Security
We implement appropriate security measures including:
—Encrypted data transmission (SSL/TLS)
—Secure password storage
—Regular security assessments
—Access controls and authentication
5. Your Rights
You have the right to:
—Access your personal information
—Correct inaccurate data
—Request deletion of your data (subject to legal requirements)
—Opt-out of marketing communications
—Export your borrowing history
6. Cookies
We use cookies to:
—Maintain your session and login status
—Remember your preferences
—Analyze website traffic and usage
You can control cookies through your browser settings.
7. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.
8. Data Retention
We retain your information for:
—Active accounts: Duration of membership plus 2 years
—Borrowing records: 5 years for internal records
—Payment records: As required by tax and financial regulations
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notification.
11. Contact Us
For privacy-related inquiries:
—Email: thehyderabadlibrary@gmail.com
—Phone: 7901662333
—Address: The Hyderabad Library, 2nd Floor, BBR Forum, Road No. 2 Banjara Hills, Hyderabad (same building as KSR Eyecare)