Legal & Policies

Please review our policies below. By using our services, you agree to these terms.

Cancellation Policy

Last Updated: January 2026

This policy explains how to cancel your membership and what happens when you do.

1. How to Cancel Your Subscription

Online Cancellation:

  • Log in to your account at thehydlibrary.in
  • Go to your Profile page
  • Navigate to the Membership section
  • Click "Cancel Subscription"
  • Confirm your cancellation
  • Contact Cancellation:

  • Email: thehyderabadlibrary@gmail.com
  • Phone: 7901662333 (Mon-Sat, 11 AM - 5 PM)
  • Include your registered email and membership number
  • 2. What Happens When You Cancel

    Immediate Effects:

  • No future automatic payments will be charged
  • Your account is marked for cancellation
  • Continued Access:

  • You retain full access until the end of your current billing period
  • All borrowed books must be returned by the membership end date
  • Outstanding fees must be cleared
  • After Membership Ends:

  • You can no longer borrow books
  • You can no longer place holds
  • Your account becomes inactive
  • Your borrowing history is retained for your records
  • 3. Refund Eligibility on Cancellation

    Within 3 Days of First Subscription:

  • Cancel and receive a full refund
  • Contact us immediately to process
  • After 3 Days:

  • No refund issued
  • Access continues until billing period ends
  • After Next Billing Cycle Starts:

  • No refund for the new payment
  • Cancellation prevents future charges only
  • 4. Return of Materials

    Before your membership ends:

  • Return all borrowed books
  • Clear any outstanding late fees
  • Failure to return books will result in replacement charges
  • 5. Reactivating Your Membership

    If you wish to rejoin after cancellation:

  • Simply subscribe again through the Payments page
  • Your previous account and history will be restored
  • New billing cycle starts from reactivation date
  • 6. Cancellation by Library

    We reserve the right to cancel memberships for:

  • Violation of Terms and Conditions
  • Non-return of borrowed materials
  • Fraudulent activity
  • Non-payment of outstanding fees
  • In such cases:

  • You will be notified via email
  • Outstanding fees remain payable
  • All borrowed materials must be returned immediately
  • 7. Questions About Cancellation

    For any questions regarding cancellation:

  • **Email:** thehyderabadlibrary@gmail.com
  • **Phone:** 7901662333
  • **Hours:** Monday to Saturday, 11 AM - 5 PM
  • **Address:** The Hyderabad Library, 2nd Floor, KSR Eye Care Building, Banjara Hills, Hyderabad
  • Have questions about our policies?

    Contact us at thehyderabadlibrary@gmail.com or call 7901662333

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